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Tjbaji FAQ — all your questions

Whether it's accounts, payments, games, or bonuses — you'll find the answers here. If you can't find what you're looking for, reach out to support directly.

All Questions Account Game Promotions Verification
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Choose a category below to find what you need quickly

Account & Profile

Learn about updating personal details, changing your mobile number, and resetting your password.

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Games & Betting

Read detailed guides on Accumulator bets, Live Casino, and slots.

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Promotions & Bonuses

Find out where to view cashback, welcome bonuses, free spins, and the latest offers.

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Identity Verification (KYC)

Find out what documents are required, how long it takes, and how to submit them.

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Language & Interface

Learn how to switch the tjbaji interface between Bangla and English.

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Contact Support

Still need help? Chat with our team anytime via 24/7 live chat or email.

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After logging in, click the profile icon in the top-right corner, then "My Account" → "Personal Details"Go there to directly edit your name, email, or address.

Change Mobile Number This involves a slightly different process — for security reasons, it cannot be done directly. Please contact support with both your old and new number [email protected]Email us and the team will verify your identity and update your number within 24–48 hours.

  • Log In → Profile Icon → My Account
  • Go to the Personal Details tab
  • Click the Edit button to update your information
  • Click Save — changes take effect immediately
💡 After changing your mobile number, make sure to update your payment method as well — otherwise you may run into withdrawal issues.

Accumulator is a method of combining multiple match bets into a single bet. If all your selections are correct, you win — but if even one is wrong, the entire bet is lost. In return, your odds multiply, giving you the chance for a much bigger payout.

Example: BAN to win (odds 1.8) + Man City to win (odds 1.5) = combined odds 1.8 × 1.5 = 2.7. A winning ৳1,000 bet returns ৳2,700.

  • Sports → Select your preferred sport
  • Click next to the result in the first match — it will be added to your Bet Slip
  • Add between 2 and 10 matches this way
  • The "Accumulator" option will be selected automatically in the Bet Slip
  • Enter your stake and click Confirm
⚠️ At tjbaji, a maximum of 10 selections can be added to a single Accumulator. Minimum bet is ৳50.

Live Casino lets you play with real dealers via live video stream — just like sitting at an actual casino, but from your mobile or computer. It's hugely popular among players in Bangladesh.

Available games: Live Baccarat, Live Roulette, Live Blackjack, Andar Bahar, Dragon Tiger, Live Poker.

  • Log in and make sure your account has sufficient balance
  • Click "Casino" → "Live Casino" in the navigation
  • Choose your preferred game and click the "Play" button
  • Once the video loads, set your bet amount and place your chips
🎥 A stable internet connection is required for Live Casino (4G/Wi-Fi). Slow connections may cause video buffering and affect gameplay. Minimum bet starts from ৳10.

After logging in, go to the menu "Promotions" or "Offers" tab to see all active promotions in one place. Each offer displays an expiry date and countdown timer.

Tjbaji typically Every Monday Offers are updated weekly. Special promotions drop during major cricket tournaments (BPL, IPL, T20 World Cup) and festive seasons (Eid, Puja, year-end) — these typically run for 48–72 hours.

  • Log in → Click the Promotions tab
  • Click on an offer you're interested in and read the terms and conditions
  • Click the "Claim" or "Opt In" button to activate the offer
  • Will be credited to your bonus wallet automatically
📲 For a quick answer, ask us via support live chat — they'll provide a full list of all active offers.

KYC (Know Your Customer) verification is carried out for two main reasons — to secure your account and to prevent money laundering. At tjbaji, typically ৳50,000 KYC is required before withdrawals of this amount or more.

Required documents (any one of the following):

  • National ID Card (NID) — front and back photos
  • Passport — photo of the data page
  • Driving license — photo of front and back

Also Proof of Address a utility bill or bank statement (within the last 3 months) may be required as proof of address.

Deposit process: My Account → Verification → Upload Documents. Make sure photos are clear and show the full document.

⏱️ Verification is typically completed within 24–72 hours. If it's urgent, let our support team know and we'll prioritize it.

Tjbaji supports both Bangla and English. Switching languages is quick and easy — you can do it whether you're logged in or logged out.

  • Look for the flag icon or the "BN/EN" button at the very top or bottom of the page
  • Click to open the language list
  • Select "Bangla (Bangladesh)"
  • Once the page reloads, all text will appear in Bangla

To change the language on the mobile app: Settings → Language → Select Bangla.

🌐 Your language preference is saved to your account. The next time you log in, it will still display in Bangla.

Tjbaji offers 300+ slot games, available in three main types:

  • Classic Slots — 3 reels, simple rules. Perfect for beginners. Example: Fruit Fiesta.
  • Video Slots — 5+ reels, bonus rounds, and special features. Examples: Gates of Olympus, Mega Mula.
  • Jackpot Slots — A progressive jackpot that grows with every bet placed. The prize can reach crores of BDT.

Tips for beginners: Start with classic or low-volatility video slots. High volatility means bigger prizes but less frequent wins. Gates of Olympus is medium volatility, making it a great starting point.

🎰 All slot games can be tried for free in Demo Mode — learn the game without spending real money.
💡 The higher the RTP (Return to Player), the better your chances of getting money back. Look for games with 95%+ RTP.
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Learn More About Tjbaji

Tjbaji is one of Bangladesh's most popular online betting and casino platforms. This FAQ page is designed to help both new and existing members quickly find answers to their questions.

Deposits and withdrawals are the most common topic among players in Bangladesh. At tjbaji, deposits via bKash, Nagad, and Rocket go through within minutes, and withdrawals are typically completed in 5–20 minutes.

Accumulator betting is a popular topic because when you understand it properly, you can win significantly more from the same stake. That said, the risk is higher — if any selection is wrong, the entire bet is lost.

Many players wonder about Live Casino — is it actually live? At tjbaji, you play in real time with dealers broadcasting from a real studio. Baccarat, roulette, and blackjack are all available.

KYC (identity verification) can feel daunting, but it's there to protect you. Once verified, there are no obstacles when it comes to withdrawals.

If you can't find your answer in this FAQ, please reach out via live chat or email us at [email protected]. Our team is always ready to assist you in Bangla.

Keep in mind: tjbaji is for players aged 18 and above only. To learn more about responsible gaming, Responsible Gaming View Page.

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Still have questions? We're here

If you can't find your answer in the FAQ, contact our support team directly. Feel free to chat in Bangla — we're always here to help.

Live Chat 24/7 [email protected] Support in Bangla
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